Flavourly FAQs

Questions? Below you will find the most common ones and how to solve them.

Knowledge Base

  1. About Flavourly Products 

    1. What’s in the craft beer box?
    2. What's in the craft gin box?
    3. How much does the beer or gin club cost?
    4. How much does delivery cost?
    5. Which types or styles of beer are in the box?
  2. Account Questions 

    1. How do I change my delivery address?
    2. How do I take a break from deliveries or skip deliveries while on holiday?
    3. How do I change how often I receive my boxes?
    4. How do I change the name on my delivery?
    5. How do I change my beer style preference?
  3. Billing and Cancellation 

    1. How can I update my card details?
    2. How do I cancel my membership?
    3. I cancelled already but still received a beer or gin club box - what do I do?
  4. Gifting 

    1. Can I gift your beer or gin boxes? What types of gift subscriptions do you offer?
    2. How do I order a gift membership?
    3. Can I have my gift box shipped out on specific date?
    4. Can I give my gift recipient access to my account?
    5. Can my gift recipient make changes to style or account preferences?
  5. How to Order 

    1. How do I sign up to the beer or gin club?
    2. How do I order a gift membership to the beer or gin club?
    3. When do I get my boxes?
    4. How do I apply my voucher code?
    5. How do I refer a friend? Do I get free beer for it?
  6. General Questions 

    1. I brew beer – how do I work with you?
    2. Do you have any current job openings?
  7. Shipping and Deliveries Received 

    1. What happens if I receive a damaged box?
    2. I received a notice that my box has been delivered but am unable to find it – what do I do?
    3. What should I do if my box is late or missing?
    4. How long will delivery take?
    5. What will happen if I'm not in at the time of delivery?
  8. All articles 

    1. How do I sign up to the beer or gin club?
    2. How do I change my delivery address?
    3. Can I gift your beer or gin boxes? What types of gift subscriptions do you offer?
    4. What happens if I receive a damaged box?
    5. Am I able to track my delivery?
    45 articles 

Feedback and Knowledge Base